Effective date: July 1, 2026
Welcome to estanciatanama.org, operated by Estancia Tanamá Animal Sanctuary, a registered 501(c)(3) nonprofit organization in Puerto Rico (“we,” “us,” or “our”). By accessing or using this Site, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Site.
Use of the Site
You may use the Site for lawful, personal, and non-commercial purposes. You agree not to:
- Use the Site in any way that violates applicable law;
- Attempt to gain unauthorized access to the Site, its servers, or related systems;
- Interfere with or disrupt the Site’s operation or security;
- Use the Site to transmit harmful, abusive, or misleading content.
Donations
Donations made through the Site are voluntary and support the mission of Estancia Tanamá Animal Sanctuary. As a registered 501(c)(3) organization, donations may be tax-deductible to the extent allowed by law; please consult your tax advisor. Donations are processed securely by a third-party payment provider. [Refund policy — e.g., “Donations are generally non-refundable. If you believe an error was made, contact us at veronica@estanciatanama.org and we will work with you in good faith.”]
Products and orders
We offer merchandise for sale through the Site. We try to display products, colors, and prices accurately, but actual colors may vary by screen, and product descriptions may contain errors. All orders are subject to acceptance and availability, and we reserve the right to limit quantities, correct pricing errors, or refuse or cancel any order.
Pricing and payment
Prices are listed in [U.S. dollars] and may change at any time. You agree to pay the total shown at checkout, including any applicable shipping and taxes. Payment is processed securely by our third-party provider; by placing an order you authorize us (through that provider) to charge your selected payment method.
Shipping and deliver
We ship to [REGIONS — e.g., the United States and Puerto Rico]. Estimated delivery times are not guaranteed, and we are not responsible for carrier delays. Risk of loss passes to you upon delivery to the carrier.
Returns, refunds, and exchanges
If your item arrives damaged or defective, contact us at [CONTACT EMAIL] within [14] days of delivery with a photo and your order number, and we’ll arrange a replacement or refund. Because items are printed/made to order, we are unable to accept returns for reasons other than defects or errors on our part.”]
Sales tax
Applicable taxes are calculated and shown at checkout based on your shipping destination.
Volunteer, foster, and adoption inquiries
Submitting a volunteer, foster, adoption, or contact form does not create any obligation or guarantee of acceptance, placement, or participation. We review inquiries at our discretion and may follow up for additional information.
Intellectual property
All content on the Site — including text, images, logos, graphics, and design — is owned by or licensed to Estancia Tanamá and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without our prior written permission, except for personal, non-commercial viewing.
Content you submit
By submitting information or content through the Site (such as messages or applications), you confirm it is accurate and that you have the right to share it. You grant us permission to use that information to respond to and process your request.
Disclaimers
The Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. Information on the Site is for general informational purposes and is not professional (including veterinary or legal) advice.
Limitation of liability
To the fullest extent permitted by law, Estancia Tanamá and its officers, directors, volunteers, and staff will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site.
Third-party links
The Site may contain links to third-party websites and services. We are not responsible for their content, policies, or practices.
Governing law
These Terms are governed by the laws of the Commonwealth of Puerto Rico and applicable U.S. federal law, without regard to conflict-of-law principles.
Changes to these Terms
We may update these Terms from time to time. Continued use of the Site after changes are posted means you accept the updated Terms.
Contact us
Questions about these Terms? Email us at veronica@estanciatanama.org.