Effective Date: July 1, 2026
Estancia Tanamá Animal Sanctuary (“Estancia Tanamá,” “we,” “us,” or “our”) is a registered 501(c)(3) nonprofit organization based in Ceiba, Puerto Rico. This Privacy Policy explains how we collect, use, and protect information when you visit estanciatanama.org (the “Site”) or interact with us.
By using the Site, you agree to the practices described here.
Information We Collect
Information you give us directly:
- Contact form: your name, email address, phone number, and the message or inquiry details you submit. If you contact us about volunteering or fostering, we also collect the additional details you provide (town of residence, availability, whether you have a driver’s license, whether relevant pets are vaccinated, and any experience you describe).
- Newsletter sign-ups: your email address when you subscribe.
- Donations: when you donate, your donation is processed by our third-party payment provider through the GiveWP donation tool. We receive information such as your name, email, and donation amount. We do not collect or store your full payment card details — those are handled directly by our payment processor.
- Purchases: when you buy merchandise, we collect the information needed to fulfill your order — your name, billing and shipping address, email address, phone number, and the items you purchase. Your payment is processed by our third-party payment provider, Stripe and WooCommerce Payment. We do not store your full payment card details; they are handled directly by the processor.
Information collected automatically:
Cookies and similar technologies, including a cookie that remembers your language preference (English/Español) and cookies used for site performance and caching. [If you enable analytics, add: “and analytics cookies to understand how the Site is used.”]
Standard server log data (such as IP address, browser type, and pages visited), collected by our hosting provider.
How We Use Your Information
We do not sell your personal information. We share it only with:
Authorities or others when required by law, or to protect the rights, safety, or property of Estancia Tanamá, our animals, or the public.
Service providers who help us operate, such as our website host (Hostinger), our email/newsletter provider (e.g., Mailchimp), and our donation processor (via GiveWP), each only as needed to perform their services;
Data Retention
We keep your information only as long as necessary for the purposes described above or as required by law, then delete or anonymize it.
Your choices and rights
You may:
- Unsubscribe from our newsletter at any time using the link in our emails or by contacting us;
- Request access to, correction of, or deletion of the personal information we hold about you.
To make a request, email us at [CONTACT EMAIL]. We’ll respond within a reasonable time.
Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect their personal information.
Security
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep your information only as long as necessary for the purposes described above or as required by law, then delete or anonymize it.
Your choices and rights
You may:
- Unsubscribe from our newsletter at any time using the link in our emails or by contacting us;
- Request access to, correction of, or deletion of the personal information we hold about you.
To make a request, email us at [CONTACT EMAIL]. We’ll respond within a reasonable time.
Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect their personal information.
Security
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-party links
The Site may link to third-party sites (such as social media or our donation processor). We are not responsible for their privacy practices, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Estancia Tanamá Animal Sanctuary
Email: veronica@estanciatanama.org